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American Airlines said its CEO had a “positive” meeting Tuesday with civil-rights leaders who accuse the airline of racial bias, but an activist who was kicked off a plane is not backing away from her criticism of the carrier.
The airline said CEO Doug Parker and a senior vice president met with NAACP President Derrick Johnson, Women’s March organizer Tamika Mallory and others at the airline’s offices in Washington.
“A good sign is that the CEO came to the table himself for this conversation,” Mallory told The Associated Press, “but one meeting doesn’t solve the problem. Nothing has necessarily been resolved.”
Mallory said there is “a clear problem at American Airlines” judging from the number of videos and emails she has received from women of color since her removal from a flight on Oct. 15. She wants the airline to train employees to overcome “implicit bias,” a term used for subconscious bias caused by stereotyping people.
The NAACP had demanded the meeting when it warned African-Americans last week that they could face discriminatory treatment while traveling on American. The NAACP’s travel advisory cited four incidents, including Mallory’s, in which it believed African-American…
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