A nationwide scheduling problem has left pharmacy giant Walgreens scrambling.
An unknown number of people have been turned away from getting their second shots as previously scheduled.
“I was told that my recourse of action was to go to the website and find a shot somewhere else,” said Eric LeBlanc.
“I was just extremely frustrated thinking what am I going to do because you only have X amount of days to get the second shot,” said Sharon Fisher, of Warrenville.
Both cases are similar. Fisher said she received her first dose of Pfizer at a Walgreens in Aurora 29 days ago. Before leaving, she was automatically scheduled to get her second dose at a different location, Monday at noon.
“They told me I couldn’t have the shot. They said that the first shot that I had was Pfizer and at this particular Walgreens they only had Moderna,” said Fisher.
A spokesperson for Walgreens acknowledged the problem, saying the majority of those impacted were scheduled to get their second dose this week.
StarctMag reached out to Walgreens for a comment on the issue. They sent a statement saying:
“We are committed to honoring all appointments and providing second doses to all patients, regardless of where their first dose was administered. In addition to the online scheduler, second dose vaccine appointments can be made by calling 1-800-Walgreens, in-store and by calling your local Walgreens. For those patients who received their first dose with Walgreens, if they haven’t received their second dose, we will be reaching out to ensure that they have scheduled an appointment and are vaccinated.”
